How do I cancel my membership?

You can do it yourself, from your account page, and it takes a moment.

Press Cancel on your membership. We will ask you one question on the way, why you are leaving, and depending on your answer we may offer you one thing instead. Say no thank you and the cancellation goes straight through. If you would rather not answer anything at all, there is a skip this link that takes you to the end.

You keep the reading for any cycle you have already paid for, and nothing further is taken.

Cancelling ends the membership, and that includes the follow-ups that come with it. If you are partway through a conversation with Liora, finish it first, or tell Sofia and she will make sure you are not cut off mid-thread.

If that page will not work for you, write to Sofia and say so, and she will take care of it for you.

Only wanting fewer emails? That is different, and it is here.

Everything from Liora arrives by email, so it is worth spending one minute making sure her messages always reach you. Do these once and they hold for every reading, follow-up and letter after this:

1. Search your whole mailbox for Psychic Liora, rather than scrolling your inbox. Search looks inside Spam and Promotions; scrolling does not.
2. Open your Spam or Junk folder. If anything from us is in there, open it and press Not spam (Gmail and Outlook) or Not junk (Apple Mail). That one press is what stops it happening again.
3. On Gmail, check the Promotions tab. Drag the email across to Primary, and say yes when Gmail asks whether to always do that.
4. Add Liora to your contacts. Save liora@psychicliora.com in your address book. An address in your contacts is treated as wanted mail by every major provider.
5. Check the email address on your order is the one you are looking in. A typo at checkout sends your reading somewhere real, just not to you.

Do these even if everything has arrived perfectly so far. This is what keeps every future reading, follow-up and letter landing in your inbox instead of quietly disappearing.