How quickly will Sofia answer a support message?
It depends which of the two you are waiting for, and they are very different.
A follow-up from Liora about your reading: 2 to 3 days. She goes back to your original reading, sits with your energy again, pulls cards if she needs to, and lets the answer come through properly. If she rushed it, she would not be channelling, she would just be typing. See how follow-ups work.
Sofia's desk, meaning the contact form and the chat window: usually within 10 to 15 minutes, and always the same day. Or use the chat on the bottom right-hand corner of this page. Sofia is often standing by and ready to help.
If your question is about money or an order that has gone wrong, say so plainly at the top. Those are looked at first.
Everything from Liora arrives by email, so it is worth spending one minute making sure her messages always reach you. Do these once and they hold for every reading, follow-up and letter after this:
- Search your whole mailbox for Psychic Liora, rather than scrolling your inbox. Search looks inside Spam and Promotions; scrolling does not.
- Open your Spam or Junk folder. If anything from us is in there, open it and press Not spam (Gmail and Outlook) or Not junk (Apple Mail). That one press is what stops it happening again.
- On Gmail, check the Promotions tab. Drag the email across to Primary, and say yes when Gmail asks whether to always do that.
- Add Liora to your contacts. Save liora@psychicliora.com in your address book. An address in your contacts is treated as wanted mail by every major provider.
- Check the email address on your order is the one you are looking in. A typo at checkout sends your reading somewhere real, just not to you.
Do these even if everything has arrived perfectly so far. This is what keeps every future reading, follow-up and letter landing in your inbox instead of quietly disappearing.
Did that answer it?
If not, write to Sofia and she will answer you herself, the same day. You can also browse Reaching the desk.