Is Liora her real name?
Yes. Liora is her real name.
She keeps her last name private. Her family would rather stay out of the public eye, and her work is personal enough without them being part of it.
If there is something you need to settle, about an order, a payment or a dispute, write to Sofia and she will sort it. Or use the chat on the bottom right-hand corner of this page. Sofia is often standing by and ready to help.
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If not, write to Sofia and she will answer you herself, the same day. You can also browse Who you are talking to.